Conflict Resolution and Effective Communication Training
Online
1.20 Credits
Member Price $39.00
Non-Member Price $59.00
Overview
Strong teams communicate openly, listen actively, and handle conflict with respect. This engaging session helps participants recognize different communication styles, manage misunderstandings, and turn tough conversations into opportunities for collaboration. Through discussions and practical tools, team members will build confidence in addressing challenges while strengthening trust and connection in the workplace.
Objectives
- Identify their own communication style and recognize others' preferences
- Apply effective strategies to manage and resolve conflict constructively
- Practice active listening and empathetic communication
- Approach difficult conversations with confidence and professionalism
Highlights
- Communication
- Confllict Resolution
Designed For
All professionals, managers, leadership, or general staff
Prerequisites
None
Preparation
None
Notice
Your webinar can be accessed via https://ctcpas.acpen.com/. If you do not have an ACPEN account, please sign up for an account using the email address you have on file with CTCPA.
Leader(s):
Leader Bios
Mayra Alvarez, MHRM, ACPEN BPN Business Professionals' Network
Mayra I. Alvarez is a Leadership and Work Coach, HR Executive, and Facilitator dedicated to helping professionals find clarity, confidence, and purpose in their careers. With over a decade of experience in Human Resources and Talent Development, Mayra specializes in empowering individuals and organizations to foster strong communication, authentic leadership, and emotionally intelligent workplaces.
Through her coaching and training programs, she equips teams with the tools to navigate conflict, enhance collaboration, and lead with intention. Passionate about personal growth and workplace well-being, Mayra blends practical strategies with a human-centered approach that inspires lasting change.
Non-Member Price $59.00
Member Price $39.00