New England Practice Management Conference
17.00 Credits
Member Price $829.00
Non-Member Price $1,059.00
Overview
This conference is being hosted by the New England Society of CPAs (formerly Massachusetts Society of CPAs) and is only offered in-person.
We are excited to once again partner with NECPAs to offer their Management of an Accounting Practice (MAP) Conference in-person this fall! Join us November 18th-20th at Foxwoods Resort Casino for three days of networking, reconnecting with your peers and informative sessions on the top issues facing firms. Developed by firm leaders for firm leaders and their successors, this conference will feature some of accounting's foremost thought leaders. Click the agenda tab to see the full list of sessions and speakers!
Don't forget to book your hotel room! The deadline to book under our room block is Tuesday, October 27th. Visit https://book.passkey.com/go/MAPConference2026 to make your reservation.
Notice
By registering for this program and, accordingly, receiving the eMaterials, you're acknowledging that you understand both the copyright restrictions on your eMaterials and the CTCPA cancellation policy.
*CTCPA's Class Pass cannot be used for the program.
Wednesday, November 18
Optional Session
- BONUS Pre-Conference Session & Lunch: Navigating Change: Health Insurance Market Pressures and the Year-End Retirement Outlook
Speaker 1: Ryan Ransford, Sentinel Group Inc
Speaker 2: Greg Puig, Sentinel Group Inc
As year-end approaches, firms are balancing rising medical and pharmacy costs, evolving funding strategies, legislative uncertainty and the need to offer competitive benefits while protecting firm performance. This session will provide a practical look at today’s health insurance landscape and what these trends mean for budgeting, partner decisions, talent retention and firm operations. We’ll also cover key retirement developments, year-end planning priorities and proposed legislation, including SECURE 3.0, to help you align your benefits strategy with long-term business goals.
This session is available to registrants only.
General Session
- Exhibit Hall Check-in
This session is available to registrants only.
General Session
- Registration
This session is available to registrants only.
General Session
- Opening Remarks
This session is available to registrants only.
General Session
- Professional Issues Update: Trends Shaping Today's Accounting Firms
Speaker 1: Carla McCall, CPA, CGMA, AAFCPAs
Speaker 2: Zachary Donah, New England Society of CPAs
The accounting profession is being fundamentally reimagined, and the firms that thrive will be those willing to rethink how they lead. AI is reshaping how work gets delivered, talent expectations are changing, ownership models are evolving and clients are demanding more value in new ways. In this opening session, we’ll explore how these forces are reshaping firm strategy, operations and the future of the profession. Drawing on perspectives from NECPAs, firm leaders and the global accounting community, we’ll examine what leading firms are doing differently, where the greatest opportunities and risks lie and how the profession is responding. You’ll also get a preview of the conference’s key themes and the questions that will shape the conversations ahead.
This session is available to registrants only.
General Session
- Networking Break
This session is available to registrants only.
General Session
- Staying Human in an AI Powered World
Speaker: Dawn Brolin, CPA, CFE, Powerful Accounting
AI is transforming accounting faster than the shift to the cloud ever did. But the firms that succeed won’t be the ones with the most AI tools, they’ll be the ones that use AI to stay more human. In this session, we’ll share how to build a firm where AI handles the routine work, giving you more time to focus on what matters most: advising clients, leading your team and strengthening relationships. Rather than fearing AI, you’ll learn how to embrace it as a tool that elevates your value and transforms your practice.
This session is available to registrants only.
General Session
- Networking Break & Check-in / Visit Exhibit Hall
This session is available to registrants only.
General Session
- Small Talk Isn't Small
Speaker: Chelsea Berry, Epicenter Collective
Small talk isn’t just conversation, it’s the starting point for trust, opportunity and influence. In this session, you’ll learn practical techniques for transforming everyday interactions into stronger relationships, greater leadership presence and lasting professional success.
This session is available to registrants only.
General Session
- Cocktail Reception at Scorpion Bar
This session is available to registrants only.
Thursday, November 19
Breakout Session
- Optional Early Bird: Session 1: After the Interview: Five Reasons Firms Win (or Lose) Talent
Speaker 1: Rebecca Sherman, Distinct Recruitment Inc
Speaker 2: Georgina Ross, Distinct Recruitment Inc
What do candidates really think about your firm after the interview? Drawing on real conversations with experienced accounting professionals, this session explores the five key reasons CPA firms win (or lose) top talent. Learn what candidates value throughout the hiring process, from culture and busy-season expectations to flexibility, career growth, compensation and credibility. You'll leave with practical strategies to communicate your firm's strengths more effectively, plus a 10-point talent audit to help strengthen your hiring process.
This session is available to registrants only.
- Breakfast
This session is available to registrants only.
General Session
- Opening Remarks
This session is available to registrants only.
General Session
- Lessons Learned from a Career Curating Excellence in Practice Management
Speaker: Michael Platt, The Platt Consulting Group LLC
Drawing on more than 40 years of experience working with managing partners and partners-in-charge, this session highlights the proven strategies that continue to drive successful firms. Explore the “best of the best” ideas that have stood the test of time, while gaining insight into the trends shaping the future of public accounting. You’ll leave with practical guidance to help your firm navigate change and position itself for long-term success.
This session is available to registrants only.
General Session
- Networking Break & Visit Exhibit Hall
This session is available to registrants only.
Breakout Session
- Session 1: Better Together: Workstyles and Team Dynamics
Speaker: Jon Lokhorst, Your Best Leadership LLC
As a finance leader, you’ve seen it firsthand: miscommunication, stalled decisions and avoidable tensions.?These challenges are often driven by style differences more than by?intentions. In this highly interactive session, you’ll use a brief assessment and a guided discussion to explore how different preferences within your team shape communication, trust and other team dynamics. Explore a practical framework you can use with your team to improve alignment and collaboration in your workplace.
This session is available to registrants only.
- Session 2: The Collaboration Advantage: Expanding Capabilities Through Firm Partnerships
Speaker: Carla McCall, CPA, CGMA, AAFCPAs
Why build every capability alone? This session explores how firms have turned informal conversations into a trusted alliance, working together on technology, talent, referrals and shared resources to expand what they can do, and do it better. We’ll cover a practical approach to building strategic partnerships, from finding the right collaborators and establishing trust to identifying opportunities and navigating challenges. You’ll walk away with actionable ideas for expanding capabilities, staying competitive and adapting to a rapidly changing profession.
This session is available to registrants only.
- Session 3: Implementing AI: Baby Steps to Running
Speaker: Dawn Brolin, CPA, CFE, Powerful Accounting
You don’t have to transform your firm overnight to start benefiting from AI. Whether your firm is just getting started or ready to scale, this session provides practical first steps that meet you where you are. Learn how to identify opportunities to save time, implement AI tools that improve daily operations and focus on solutions that deliver meaningful results without adding unnecessary complexity. You’ll leave with actionable strategies you can put to work right away.
This session is available to registrants only.
- Session 4: Break the Dependence
Speaker: Brian Kush, Intend2Lead
As accountants, we like to be known as the Chief Problem Solver (CPS). But when it comes to developing our teams, we must instead empower our people to become more resourceful on their own. In this session, we’ll explore how you can empower and influence your team using professional coaching techniques, instead of finding fault or prescribing solutions.
This session is available to registrants only.
- Session 5: From Intake to Filing: A Connected, Scalable Tax Workflow
Speaker: Nick Boscia, CPA, EA, Boscia & Boscia PC
A smoother tax season starts with a connected workflow. In this session, you’ll learn how to build a streamlined tax process from intake through filing by aligning people, processes and technology. Discover practical strategies for standardizing onboarding, improving workflow visibility, reducing bottlenecks and creating a scalable tax operation that supports your team and clients, without making things more complicated.
This session is available to registrants only.
- Session 6: Increasing Enterprise Value Before You Ever Consider a Sale
Speaker: Jason McKeever, Whitman Advisory
The most valuable firms don’t become valuable by accident, they’re built intentionally over time. This session explores the leadership, operational and financial practices that increase enterprise value while creating a stronger, more resilient firm. You’ll leave with practical strategies to improve scalability, reduce owner dependency, develop future leaders and position your firm for long-term success, whether you’re planning for succession, a sale or continued independent growth.
This session is available to registrants only.
General Session
- Break
This session is available to registrants only.
General Session
- Building Places People Want to Work (and Own)
Speaker: Kassi Rushing, APR, Kassi Rushing Consulting
The firms that will thrive over the next decade won’t just adopt new technology, they’ll build stronger organizations. As technology reshapes the profession and employee expectations continue to evolve, attracting and retaining top talent requires a new approach to leadership. This session explores the leadership, culture and organizational strategies that set great employers apart, helping you assess your firm’s readiness for the future and create a workplace where people want to join, contribute and stay.
This session is available to registrants only.
General Session
- Lunch
This session is available to registrants only.
Breakout Session
- Roundtable 1: M&A Roundtable
This session is available to registrants only.
- Roundtable 2: Panel on Growth
This session is available to registrants only.
- Session 1: Technology Session – AI Tax Research
Speaker: Thomas Stephens Jr, CPA, CGMA, CITP, K2 Enterprises
AI is rapidly changing the way tax professionals conduct research and manage compliance. The challenge isn’t whether to use AI, it’s how to use it effectively while maintaining the professional judgment, quality and credibility clients expect. In this session, you’ll learn how to write better prompts, identify the right AI tools for tax work, establish effective governance guardrails and use AI to improve efficiency and accuracy. You’ll leave with practical strategies for integrating AI into your practice with confidence.
This session is available to registrants only.
- Session 2: From Compliance to Advisory: Systems That Create Capacity
Speaker: Nick Boscia, CPA, EA, Boscia & Boscia PC
Advisory services don’t fail because of a lack of demand, they fail because firms lack the capacity to deliver them. In this session, we’ll share how rethinking workflows, pricing and client processes can reduce administrative work, improve data quality and free your team to focus on strategic client advice. You’ll leave with practical ideas for building a more efficient, advisory-focused firm.
This session is available to registrants only.
- Session 3: The People You Should Know: Build a COI Web That Creates Opportunity
Speaker: Chelsea Berry, Epicenter Collective
The right relationships can open the door to the right opportunities. In this interactive session, you’ll identify the Centers of Influence (COIs) surrounding your ideal clients and uncover opportunities for introductions, referrals and collaboration. You’ll also explore how to add value to these relationships and build genuine, mutually beneficial connections. You’ll leave with your own COI web, a visual map of the people, professions, organizations and communities that can connect you with more of the clients you want to work with, along with clear next steps to put your network to work.
This session is available to registrants only.
Breakout Session
- Session 1: Benchmarking Your Firm: Financial and Operational Metrics That Matter
Speaker: Michael Platt, The Platt Consulting Group LLC
Every CPA knows the importance of measuring performance, but how does your firm compare to others? In this interactive session, you’ll benchmark your firm’s key financial and operational metrics against peer firms to gain a clearer picture of its strengths and opportunities for improvement. You’ll receive a list of financial information to gather before the conference, enabling personalized benchmarking and actionable insights you can use to improve performance and make more informed business decisions.
This session is available to registrants only.
- Session 2: Coaching for Accountability
Speaker: Brian Kush, Intend2Lead
Accountability is essential to every successful firm, but traditional approaches often create blame instead of results. This session introduces a fresh approach to accountability that empowers employees, builds trust and encourages greater ownership. Learn practical coaching techniques that will help support your team, strengthen performance and create a culture where accountability drives engagement and success.
This session is available to registrants only.
- Session 3: Practical AI for Accounting Firms: Start Simple, Save Time
Speaker: Nick Boscia, CPA, EA, Boscia & Boscia PC
AI is everywhere, but many firms still struggle with how to use it practically in their daily workflow. In this session, we’ll share real-world ways you can use AI to save time, improve communication, reduce repetitive work and support internal processes without overcomplicating implementation. You’ll get practical use cases for client emails, meeting summaries, workflow support and internal documentation, along with common mistakes to avoid.
This session is available to registrants only.
- Session 4: Messaging that Matters: Sell the Outcome, Not the Technology
Speaker: Roman Villard, CPA, Full Send - Accounting | Data
Most firm websites focus on logos, credentials and technology, but more often clients choose firms based on the outcomes they deliver. This interactive session explores how to reposition your firm’s messaging to emphasize value over tools. Through real-world examples and hands-on exercises, you’ll learn how to refine your marketing, strengthen your value proposition and develop offers that resonate with prospects, win more business and support premium pricing.
This session is available to registrants only.
- Session 5: Stories From The Breakroom: What Employees Tell Each Other But Don’t Tell You
Speaker: Nora Burns, The Leadership Experts
What is your team really saying about your firm when leaders aren’t in the room? Drawing on real-world research and hundreds of candidate and staff conversations, this session reveals how workforce expectations are changing and what that means for hiring, retention and culture. You’ll gain practical strategies to improve the employee experience, strengthen engagement and reduce turnover, without relying on costly perks or programs. Leave with actionable ideas you can implement immediately to build a more connected, talent-focused organization.
This session is available to registrants only.
- Session 6: Beyond Succession Planning: Building a Leadership Pipeline
Speaker: Kassi Rushing, APR, Kassi Rushing Consulting
Succession planning is about more than replacing retiring partners, it’s about building a stronger, more resilient firm. In this session, we’ll help you rethink succession as a leadership and growth strategy, with practical frameworks to develop future leaders, strengthen your leadership pipeline and prepare your firm for long-term success. Through real-world examples, you’ll learn how to move beyond succession plans on paper and create a culture of continuous leadership development.
This session is available to registrants only.
General Session
- Break
This session is available to registrants only.
Breakout Session
- Session 1: A CPA’s Guide to Building a Viable Tax Credit Nich
Speaker: Robert Fletcher Bryant III, Esq., CPA, Tax Point Advisors
Looking to expand your firm’s tax advisory services? This session provides a practical roadmap for building a tax credit niche, from identifying client opportunities to developing effective engagement and pricing strategies. You’ll learn how to partner with subject matter experts and deliver high-value services, including R&D tax credits, cost segregation, energy incentives, payroll tax credits and more.
This session is available to registrants only.
- Session 2: Retaining Key Talent: Proven Strategies for CPA Firms and Their Clients
Speaker 1: David Humphrey, Beacon Equity Advisors
Speaker 2: Jay Galasso, Beacon Equity Advisors
Retaining high-performing employees is critical to firm growth, succession planning and long-term value. In this session we’ll explore four practical strategies that help strengthen employee loyalty, reduce turnover and protect against poaching, particularly among managers and other key team members. You’ll learn how these approaches can be implemented within your own firm and offered as value-added solutions to clients, helping you improve retention while expanding your advisory role.
This session is available to registrants only.
- Session 3: Maximizing CPA Firm Value in Today's M&A Market
Speaker: Nik Vasilakos, CFA, ConnectPay
Whether you’re planning for growth, succession or a future sale, understanding what drives firm value is essential. In this session we’ll explore the latest merger and acquisition (M&A) trends affecting small and mid-sized CPA firms and what they mean for valuation. You’ll gain practical insights into the factors buyers value most, including the impact of in-house payroll services, along with strategies to strengthen your firm’s value and position it for future opportunities.
This session is available to registrants only.
- Session 4: From Compliance to Advisory: Expanding Value with Cost Segregation and Tax Incentives
Speaker 1: Melissa Hiatt, MS Consultants, LLC
Speaker 2: Jeff Hiatt, MS Consultants, LLC
Looking to expand your firm’s advisory services without expanding your team? This session shows how strategic partnerships can help firms deliver cost segregation studies and other specialized tax incentives that create measurable client value. Learn how these solutions can deepen client relationships, uncover new planning opportunities and position your firm as a more proactive advisor.
This session is available to registrants only.
- Session 5: Cut Through the Noise: AI, Talent Trends and Hiring Strategies
Speaker: Corey Adams, Robert Half
Session details coming soon
This session is available to registrants only.
- Session 6: The Firm Clients Never Leave: Using Tax Strategy to Build Lasting Relationships
Speaker: Richard Austin, Integrated Partners
With the federal estate tax exemption now permanently set at $15 million, the greatest planning opportunities for most clients have shifted to income tax and basis planning. This session will cover inherited IRA rules, pre-death planning strategies and the key tradeoffs between basis step-up and estate tax, along with where advanced techniques such as testamentary CRUTs and leveraged sales to grantor trusts fit. We’ll close by exploring how proactive tax planning creates lasting value for clients, and lasting relationships for advisory firms.
This session is available to registrants only.
General Session
- Networking Break
This session is available to registrants only.
Breakout Session
- Roundtables
Firms will be divided by size
This session is available to registrants only.
- Sponsor Session: Should I Disclose My Use of Gen AI to Clients?
Speaker 1: Robert Albertini, Aon Insurance
Speaker 2: Stan Sterna, Aon Insurance
As firms expand their use of generative AI (Gen AI), clear policies and safeguards are essential. In this session, we’ll explore how to build a firmwide Gen AI policy addressing privacy, transparency, bias, human review, appropriate use cases and risk transfer. You’ll learn how to define what information can and cannot be used with AI tools, set expectations for human oversight, train staff on responsible use and monitor compliance. We’ll also examine how contracts, insurance and other risk management strategies can address residual AI-related risks.
This session is available to registrants only.
General Session
- Cocktail Reception at High Rollers
This session is available to registrants only.
Friday, November 20
Breakout Session
- Optional Early Bird Session: From Trusted Advisor to Indispensable Partner
Speaker: Konrad Martin, Tech Advisors Inc
Cybersecurity, compliance and AI are creating new risks and advisory opportunities for accounting firms. In this session, we’ll examine common cyber threats and essential safeguards, along with key compliance requirements, including the FTC Safeguards Rule, GLBA, CTDPA and written information security plans (WISPs). We’ll also explore practical AI tools, governance considerations and risks such as shadow AI, data leakage and inaccurate outputs. You’ll leave with actionable strategies to strengthen your firm and expand your role as a trusted advisor to clients.
This session is available to registrants only.
- Breakfast
This session is available to registrants only.
General Session
- Opening Remarks
This session is available to registrants only.
General Session
- Five Generations, One Firm: Leading Across a Multigenerational Workforce
Speaker: Misty Resendez-Woods, Ed.D., InvigorateHR
For the first time in history, five generations are working together in the accounting profession, creating new opportunities (and challenges) for leaders. This session explores how firms can move beyond managing generational differences to leveraging the strengths, experiences and perspectives each generation brings. You’ll gain practical strategies to improve communication, strengthen collaboration, reduce conflict and build a culture where every team member can thrive.
This session is available to registrants only.
General Session
- Networking Break and Visit Exhibit Hall
This session is available to registrants only.
Breakout Session
- Session 1: A Firm Leader’s Guide to the Tech Landscape
Speaker: Thomas Stephens Jr, CPA, CGMA, CITP, K2 Enterprises
The pace of technological change can make it difficult to know which innovations deserve your attention. This session offers a strategic look at the evolving technology landscape, highlighting the trends that are reshaping the profession, including AI, automation and cloud-based ecosystems. You’ll learn how to evaluate new technologies, avoid costly missteps and leverage innovation to improve efficiency, strengthen client service and position your firm for the future.
This session is available to registrants only.
- Session 2: Brand Beyond the Logo
Speaker: Roman Villard, CPA, Full Send - Accounting | Data
Your brand is more than a logo, color palette or tagline. It‘s the reputation your firm builds through every interaction. Discover how to strengthen your brand by sharpening your market position, creating messaging that attracts ideal clients and aligning your internal culture with the experience you promise externally. You’ll leave with practical strategies to differentiate your firm and deliver a more consistent client experience.
This session is available to registrants only.
- Session 3: Busy Season Without Burnout: Leading Teams Through High Pressure Situation
Speaker: Misty Resendez-Woods, Ed.D., InvigorateHR
Busy season is demanding, but burnout doesn’t have to be inevitable. Leaders play a critical role in protecting performance while supporting the wellbeing of their teams. This session reveals practical strategies for maintaining productivity, resilience and morale during periods of sustained pressure without sacrificing results or people.
This session is available to registrants only.
- Session 4: How to Sharpen Your Team's Critical Thinking Skills
Speaker: Jon Lokhorst, Your Best Leadership LLC
Critical thinking is one of the most valuable skills CPAs can develop to deliver greater value to clients. This session explores practical strategies for strengthening judgment under pressure by asking better questions, identifying trends, uncovering root causes and challenging assumptions. You’ll also learn how to use AI to enhance, not replace, professional judgment by adding context, evaluating outputs and turning analysis into meaningful, client-ready insights.
This session is available to registrants only.
- Session 5: Pricing in an AI World: Get Paid What You're Worth
Speaker: Dawn Brolin, CPA, CFE, Powerful Accounting
As AI makes firms more efficient, pricing based on hours becomes increasingly difficult to sustain. This session examines the two biggest barriers to value-based pricing: fear and confidence. Through real-world examples and practical strategies, you’ll learn how to transition to upfront value-based pricing, strengthen client relationships and protect your firm’s profitability as AI continues to reshape the profession.
This session is available to registrants only.
- Session 6: Developing Managers into Future Partners
Speaker: Jason McKeever, Whitman Advisory
Great managers do more than deliver results, they inspire teams, strengthen client relationships and help shape the firm’s future. This session provides practical strategies for developing managers into the leaders the firm needs. Explore how to assess leadership readiness, coach high-potential talent, strengthen business development skills and create individualized growth plans. You’ll leave with tools to help managers move from technical success to broader leadership impact.
This session is available to registrants only.
General Session
- Change Break
This session is available to registrants only.
General Session
- Wrap Up Roundtables
This session is available to registrants only.
General Session
- Keynote Karaoke: A High-Energy Conference Closing
Speaker: Nora Burns, The Leadership Experts
This session is available to registrants only.
General Session
- Bag Lunch to Go
This session is available to registrants only.
Non-Member Price $1,059.00
Member Price $829.00