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DTSTAMP:20260507T102312Z
DTSTART:20261216T183000Z
DTEND:20261216T220000Z
LOCATION: Surgent McCoy CPE\, LLC
SUMMARY: Surgent's Coaching Skills for Managers and Supervisors
DESCRIPTION: This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.
CLASS:PUBLIC
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