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BEGIN:VEVENT
UID:469252mb
DTSTAMP:20260429T020236Z
DTSTART:20260515T130000Z
DTEND:20260515T154000Z
LOCATION: Online
SUMMARY: Business Case for Designing an Experience-Led Organization
DESCRIPTION: In an age when word-of-mouth has become weaponized\, traditional marketing approaches to brand and reputation are no longer sufficient. This course educates business leaders on the changing market conditions of our Experience Economy\, where experience-led brands have begun to dominate. It features an introduction to customer experience\, employee experience\, and intentional culture management\, use cases\, and metrics.
CLASS:PUBLIC
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