IRS: Important Update About Your e-Services Account

January 24, 2018 

All e-Services account holders must register through a new identity proofing process before they can access their accounts. We are adding more personnel to staff the e-Help Desk, but the registration process can be much faster if you can successfully use the online option.

To assist you, the IRS has created a step-by-step video. This is based on the webinars we held in October that thousands of users attended. For security reasons we would ask that you share internally with e-Services account holders only. Please, do not post these links to public-facing platforms. We also know that many questions we receive also can be answered by reviewing our FAQs on this topic. We’re again sharing information on IRS.gov that will be helpful to you.