Business Communication Do's and Don'ts

 

   

 

 
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Overview

2.0 Credits

This two-hour session covers how to act – and how not to act – with co-workers, clients, and even family and friends. Discussion topics include how communication works, non-verbal communication, how to be a good listener, voicemail and cell phone etiquette, email best practices, client confidentiality, sexual harassment, dress code/personal appearance … and much more.

Major Topics

None

Designed For

Anyone interested in improving their communication skills.

Prerequisite

None
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